Support Center



We are the Winsoul Support Team. We are the experts on Winsoul products and we are ready and willing to help you realize all the power available to you with every Winsoul products you use.

Contact E-Mail Addresses


Marketing and Advertising:
Technical support:
Only for press:
Partner group:
Sales group:
  marketing@winsoul.com
  support@winsoul.com
  press@winsoul.com
  partner@winsoul.com
  sales@winsoul.com


Support Request


To get an answer as soon as possible, please include the following information about product:

  • Product Name.
  • Product Version.
  • Your order or user identification number (if you're registered user). This will help us to process your inquiry most efficiently.
  • Windows version (including service pack and other installed fixed or patches). US or International, and if OEM.
  • Your computer information: CPU type and speed, amount of installed memory,...
  • Detailed description of your problem (include as much information as possible so that the developers can reconstruct your exact situation in the lab).