FAQ - Keylogger

• Why should I use Active Key Logger?
• How to run Active Key Logger in stealth mode?
• How to run Active Key Logger in Active Monitoring Mode?
• How invisible is the Active Key Logger
• In what operating systems can the Active Key Logger work?
• What should I do to make the Active Key Logger visible?
• Is Active Key Logger password protected?
• How is Active Key Logger uninstalled?
• I think I've found a bug, what should I do?
• How can I monitor other computers in a network?
• Active Key Logger doesn't record keystrokes, what should I do?

Why should I use Active Key Logger?

Unlike other spy software, Active Key Logger works excellent in both Windows XP with Fast User Switch enabled and Windows Terminal Services. It also has intuitive user interface and amazing easy-to-understand Reports Viewer with eye catching reports. Using such a powerful tool like Active Key Logger you'll be enlightened of what they are doing while you are away.

How to run Active Key Logger in stealth mode?

Options -> General -> Run Active Key Logger in Stealth Mode (Well be hidden from user).

How to run Active Key Logger in Active Monitoring Mode?

Options -> General -> Run Active Key Logger in Active Monitoring Mode.

How invisible is the Active Key Logger?

It is hard to find Active Key Logger. You can't find the keylogger in the add/remove programs menu, start menu or the task bar. It is completely invisible in the Task Manager on all operating systems. It is even invisible in the NT/2000/XP process list.

In what operating systems can the Active Key Logger work?

The Active Key Logger works in all Windows operating systems: (Windows 95, Windows 98, Windows ME, Windows NT, Windows 2000, Windows XP, Windows Vista).

What should I do to make the Active Key Logger visible?

If you did not change the hotkey combination press the following key combination: Shift+Ctrl+Alt+V because it is set by default.

Is Active Key Logger password protected?

Yes, the Active Key Logger is password protected. So the user has to know the password of the Active Key Logger in order to receive full access to program when program in invisible mode.

How is Active Key Logger uninstalled?

To uninstall Active Key Logger, you can simply use the Add/Remove Programs tool inside the Windows Control Panel. If you Remove Active Key Logger from Uninstall list, you can simply delete the files off your PC manually by navigating to the directory you installed the files into and deleting each file.

I think I've found a bug, what should I do?

If you've found a bug, please get in touch with us. Please include this in your bug report:

1. The version of the software. Look in the "About" application.
2. Information about your platform, that is, the Windows version.
3. And most important, detailed description of what goes wrong.
4. If Active Key Logger reports an error, please include the error message in your email.

How can I monitor other computers in a network?

If you'd like to monitor multiple computers in a network you have to install it on each computer you'd like to monitor. Notice that you must purchase multiple licenses in order to do that. If you'd like to have the log files sent to a central location you could send them to the same email account.

Active Key Logger doesn't record keystrokes, what should I do?

1. First of all make sure that Active Key Logger is running. To ensure this, start the Active Key Logger and make sure that the "Start" button is disabled and the "Stop" button enabled. This indicates that the keylogger is running.
2. View that file from under the "View Log". Make sure that the keylogger has been running long enough to write to the log file. The default file buffer size is 1024 bytes which means that it should write to the file after a couple of minutes of normal surfing and typing.